LEXINGTON, MA

Account manager

White Rhino is looking for an Account Manager, working under the direction of our Chief Strategy Officer, to play a critical role in managing client relationships and the day-to-day details of key accounts in the B2B and Healthcare industries.

As an Account Manager, you'll work side-by-side with our internal Account Strategists to drive original qualitative research, develop creative briefs and digital strategies, lead content strategy and development, and manage creative resources – for the successful execution of a variety of marketing programs. There’s a good chance you’ll work on things you never (or always) dreamed of. From virtual reality to cutting edge digital web experiences.

Our ideal candidate is a passionate self-starter and strategic thinker with a strong appreciation for creative and technology. You will be working with internal and external project managers, designers, and developers to ensure the successful execution of projects and, ultimately, client satisfaction. Regular interaction with internal and external stakeholders makes strong writing and communication skills a must.

The Account Manager role at White Rhino is the first step in an accelerated career path to account strategy. We do not require any prior agency experience but are seeking someone who can demonstrate prior experience coordinating projects, asking the right questions to understand complex concepts, and identifying unique solutions to new challenges.

Responsibilities include but are not limited to:

  • Developing and maintaining strong client relationships;
  • Working with our Account Strategists to provide strategic counsel to clients, including the development of marketing, communications and media strategies and plans;
  • Capturing and communicating client needs in the form of creative project briefs and technical strategies.
  • Effectively manage digital and print projects and integrated multi-touch campaigns, including large scale website redesigns, microsite and app development, email and print campaigns, and other progressive digital experiences;
  • Work with project managers to establish and monitor individual project budgets and schedules, ensuring profitability across projects;
  • Facilitating meetings in a way that brings out the issues and resolves them;
  • Translating client need to internal and external resources and ensuring changes are properly addressed;
  • Monitor and manage performance metrics on individual projects;

Desired experience & qualifications:

  • Self-managed and resourceful
  • Takes initiative
  • Tactful and gracious under pressure
  • Creative problem solving
  • Attention to detail
  • Empathy for others and strong interpersonal skills
  • Curious
  • Excellent written/verbal communication
  • Demonstrated experience running projects smoothly
  • Available to work out of our Lexington, MA headquarters and travel as needed.

If you believe we’re a good match for each other, please submit your resume and cover letter to careers@whiterhino.com

ABOUT WHITE RHINO

we think you'll like it here

Our office is a grand old house in Lexington, MA, converted into a contemporary space with vaulted ceilings and lots of natural light. It's both an open collaborative space with nooks and crannies where you can think privately, as a spur to creativity or just a break from the day.

We are a small, tight-knit, no-politics group that puts our people first. We’re flexible. If you need to work from home now and then, do it. Or bring your child to the office and turn her or him loose on the Ideapaint walls for a few hours. Vacation is generous. So are the craft beers and good food we stock our fridge with.

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LEARN, TEACH, SHARE

We promote learning and skills development through an extensive training program, educational assistance up to $1,500 per calendar year, and 100% company paid conference or tradeshow attendance. One request, though, please share what you learned with the team during a lunch-and-learn.

HEALTHCARE + FINANCIAL

We offer a comprehensive health and wellness benefit package, including medical, dental and vision benefits, a free gym membership, a flexible spending plan, employer-paid life, accident and disability insurance, and a 401k plan with annual employer contributions. Rhinos also have access to discounts on a variety of everyday purchases such as up to 17% off your personal cell phone plans.

If you believe we’re a good match for each other, please submit your resume and cover letter to careers@whiterhino.com